FAQS

How do I place an order? 

Simply select your style on the product page, then click the "Add to Cart" button and follow the simple steps to complete your order. 

 

We will prepare your order and notify you when it ships!

 

How long will it take for my order to ship?

Orders from our store are usually shipped within 1 to 2 business days. For international orders, shipping takes an additional 1 to 2 weeks.

 

My tracking number is not working.

It may take 1-2 days for the waybill number to appear in the carrier's system. Sometimes, carriers may lose orders. If the tracking number remains invalid for a few days, please contact the shipping carrier.

 

I need help with a late order.

Orders from our store are usually shipped within 5 to 10 business days. For international orders, shipping takes an additional 1 to 2 weeks.

 

What types of payments do you accept?

 

We accept Visa, Mastercard and Paypal.

 

When will my card be charged?

 

Just after your order has been successfully placed.

 

How secure is my personal information?

When you checkout and make purchases from our store, we adhere to the highest industry standards to protect your personal information.

 

Your credit card information is encrypted in transit using Secure Socket Layer (SSL) technology, which is widely used on the Internet to process payments. Your credit card information is used only to complete the requested transaction and is not subsequently stored.